Terms and Conditions

Terms and Conditions

Effective date: August 20, 2026
Last updated: August 20, 2026

These Terms and Conditions govern your use of the website at ironoakdefense.com and of the communications programs described below, operated by Iron Oak Defense LLC ("Iron Oak Defense," "we," "us," or "our"). By using this site or participating in our messaging program, you agree to these terms. If you do not agree, do not use the site.

1. About these terms

These terms cover the public website and our communications programs only. Managed services, professional services, hardware, and software are governed by the separate written agreement, statement of work, or quote signed between Iron Oak Defense and the client. Where those documents conflict with these terms, those documents control.

2. Use of this website

You may use this site for lawful purposes only. You agree not to:

  • Attempt to gain unauthorized access to the site, its servers, or any connected system
  • Scan, probe, or test the vulnerability of the site without our prior written authorization
  • Interfere with or disrupt the site, including through denial-of-service activity or automated scraping that degrades performance
  • Submit false, misleading, or fraudulent information, or impersonate another person or organization
  • Upload or transmit malicious code
  • Use the site or its contents for unsolicited commercial messaging

We may suspend or block access to the site at any time, with or without notice.

3. Intellectual property

The content on this site — including text, graphics, logos, page layouts, and documentation — is owned by Iron Oak Defense or its licensors and is protected by copyright and trademark law. The Iron Oak Defense name, logo, and "Strong roots. Unshakable defense." are our marks. Third-party product names and logos shown on this site belong to their respective owners, and their appearance does not imply endorsement by those owners. You may view and print pages for your own internal business evaluation. Any other reproduction, distribution, or modification requires our prior written permission.

4. Information on this site

Content on this site is provided for general information. It does not constitute a security assessment, a professional recommendation for your environment, legal advice, or compliance advice, and it does not create a service relationship. Service descriptions are summaries and are not offers or guarantees of any specific outcome, availability, response time, or level of protection. We may change our services and this content at any time without notice.

5. Submissions and inquiries

When you submit a form, email us, or otherwise contact us, you confirm that the information you provide is accurate and that you are authorized to provide it. We handle what you send us as described in our Privacy Policy. Please do not send sensitive information — including account credentials, payment card numbers, or government identification numbers — through website forms, email, or text message.

6. Communications from us

By providing your contact information, you agree that we may contact you by email and telephone about your inquiry or your account. Text messaging requires separate, express consent as described below and in our SMS Messaging Terms.

7. SMS messaging program

Iron Oak Defense operates a text messaging program for clients and contacts who have opted in. The following terms apply. Complete details are in our SMS Messaging Terms.

  • What you will receive. Support ticket updates, appointment and onsite visit confirmations and reminders, outage and security alert notifications, account and billing notices, one-time passcodes you have requested, and replies to messages you send us. We do not send promotional or marketing text messages.
  • How you opt in. By entering your mobile number and checking the SMS consent box on our contact form or on a service or onboarding document, by texting START to our business number, or by asking a member of our team to enable text updates for your number. The consent box is unchecked by default. Consent is not a condition of purchasing any product or service.
  • Message frequency. Message frequency varies based on your account activity and the services you have with us.
  • Cost. Message and data rates may apply. Iron Oak Defense does not charge for these messages; your carrier's standard rates apply.
  • How to stop. Reply STOP to any message from us to cancel. You will receive one confirmation message and no further texts. You may also opt out by emailing support@ironoakdefense.com or calling (305) 538-2600.
  • How to get help. Reply HELP to any message from us, email support@ironoakdefense.com, or call (305) 538-2600.
  • Eligibility. You must be at least 18 years old and the subscriber or authorized user of the mobile number you provide. The program is available only to U.S. mobile numbers.
  • Delivery. Carriers are not liable for delayed or undelivered messages. Do not use text messaging to report an emergency or an urgent security incident — call (305) 538-2600.
  • Privacy. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

8. Third-party sites and products

This site links to and references third-party websites, products, and services. We do not control them and are not responsible for their content, availability, security, terms, or privacy practices. Your dealings with third parties are between you and them.

9. Disclaimer of warranties

This website and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the site will be uninterrupted, timely, secure, or error-free. Nothing in this section limits any warranty expressly given in a signed services agreement with a client.

10. Limitation of liability

To the fullest extent permitted by law, Iron Oak Defense and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or business interruption, arising out of or relating to your use of this website, whether based in contract, tort, or any other theory, even if advised of the possibility. Our total aggregate liability arising out of your use of this website will not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. This section does not limit liability under a signed services agreement, which contains its own limitations.

11. Indemnification

You agree to indemnify and hold harmless Iron Oak Defense from claims, damages, losses, and reasonable attorneys' fees arising out of your misuse of this website, your violation of these terms, or your violation of any law or the rights of a third party.

12. Governing law and venue

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of these terms or your use of this website will be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to their jurisdiction.

13. Changes to these terms

We may revise these terms at any time. The "Last updated" date above reflects the most recent version. Your continued use of the site after a change means you accept the revised terms.

14. Severability and entire agreement

If any provision of these terms is held unenforceable, the remaining provisions stay in effect. These terms, together with our Privacy Policy and SMS Messaging Terms, are the entire agreement between you and Iron Oak Defense regarding this website.

15. Contact

Iron Oak Defense LLC
3800 S Ocean Dr, Suite 204
Hollywood, FL 33019
Email: info@ironoakdefense.com
Phone: (305) 538-2600